Support FAQ for HX X8 & Turboant X7 Pro electric scooters

If you find the battery is difficult to remove then you can try to fit washers behind the mounting bracket. Click here for further details

Certain settings can be changed through the Settings Menu. 

● Switch the Scooter on then: Press the Power and Menu button together for 3 seconds until P0 is displayed. This is the Settings Menu.

● Use the Menu button to toggle between the different settings, P0, P1, P2, P3, P4. and press Power button to select one.

● Press the Menu button to enable or disable a setting 0 = off, 1 = on.

● To confirm the setting press the Power button.

● Once complete exit Settings Menu and save changes by pressing and holding Power and Menu buttons for 3 seconds.

● Menu Item P0: MPH & km/h. 0 = km/h, 1= MPH
● Menu Item P1: Cruise Control. 0 = off, 1 = on *
● Menu Item P2: Kick Push to Start, 0 = off, 1 = on **
● Menu Item P3: Wheel size. Set at factory, don’t change
● Menu Item P4: Speed Limiter, don't change

* For a more relaxing scooting experience we recommend keeping the Cruise
control function on.
** It’s recommended to keep this setting at 1 as switching off will negatively impact
the battery life.

Check out these videos for further details.

If you need to replace the brake lever then please follow this video

If you need to replace the throttle then please follow this video

To fix a noisy stem (creaking sound) then add some grease to the hinge and also tighten the hinge bolts using a 3mm hex key.

If stem still creaks then the fork may need tightening. Collapse stem, tighten the fork nut.

To fix stem wobble then tighten the 6 screws located above the hinge using a Torx bit (T25).