Fiido C21 e-gravel bike

£1,199.00 £999.00

Size

Medium {160-175cm}

Large {170-195cm}

X Large {195-205cm}

Options | Check Description below for further details

Fiido C21 mudguards(+£0.00)

Fiido Smartwatch(+£90.00)

Fiido C21 pannier rack(+£68.00)

Fiido C21 extender battery(+£299.00)

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The Fiido E-Gravel C21 Electric Bike is a versatile and stylish companion for cyclists who seek both speed and convenience. Designed for gravel and urban commuting alike, the C21 offers exceptional performance across varied terrains. Powered by a 250W electric motor, this bike effortlessly combines pedal-assist technology with the freedom of manual riding, delivering a smooth and efficient ride every time.

Fiido Options | Further details
We can now deliver your Fiido e-bike fully assembled and pre-delivery checked. Take the hassle from having to assemble, set-up and adjust your e-bike, you also won't have any packaging to dispose of. Select option at checkout.

Its lightweight yet robust frame is crafted from high-quality aluminium alloy, ensuring durability without compromising on agility. The C21 features a range of up to 100km on a single charge, making it perfect for long rides or daily commutes. Equipped with an intuitive LED display, riders can easily monitor battery life, speed, and assistance levels at a glance.

With its sleek design, puncture-resistant tyres, and powerful disc brakes, the Fiido E-Gravel C21 offers both safety and comfort, ensuring a reliable ride whether you're navigating city streets or tackling off-road trails. A perfect blend of technology and performance, this electric bike is the ideal choice for those looking to enhance their cycling experience with a touch of modern innovation.

Motor: Mivice M080 250W
Charger: 36V | 2A
Battery: 36V | 11.6Ah | 418Wh
Sensor: Torque Sensor Mivice S200
Display: LCD 2.4"

Range: up to 100km

Frame & Forks
Frame: 700C aluminum alloy integrated battery urban gravel frame

Headset: Aluminum alloy bearing headset

Fork: Aluminum alloy thru-axle fork (thru-axle diameter 15mm)
Payload: 120kg

Drive System

Motor: Mivice M080 250W
Sensor: Torque Sensor Torque Sensor Mivice S200

Battery: DMEGC 208.8Wh

Drivetrain

Rear Derailleur: L-TWOO RD-5009-M

Rear Cassette: L-TWOO 9S (11-32T)

Shifters: L-TWOO SL-5009-9S

Crank: Aluminum alloy 52T

Brakes

Brakes: TEKTRO HD-M275

Brake Levers: TEKTRO HD-M27

Wheels & Tyres

Wheels: Aluminum alloy double-bearing barrel axle hub (barrel axle diameter 15mm)
Tyres: CST 27.6*1.57

Components

Handlebar: Aluminum alloy (Length: 640mm Maximum diameter: 31.8mm Minimum diameter: 22.2mm)

Stem: Aluminum alloy stem

Grips: TPR non-slip handle grip (Length: about 130mm)

Seatpost: Aluminum alloy clamp head seatpost (Length: M-300mm; L-350mm; Diameter: 30.9mm)

Saddle: VELO vacuum full-fit saddle

All measurements provided in mm unless otherwise noted.

	M	L
Rider heights	5'3" (160cm) - 5'9" (175cm)	5'7" (170cm) - 6'5" (195cm)
Wheel size	CST 700*40C	CST 700*40C
A-Seat tube	510	550
B-Seat tube angle	73°	73°
C-Head tube	150	170
D-Head angle	71.5°	72°
E-Top tube length	585	600
F-Standover height	800	832
G-BB drop	68	68
H-Rear Center	445	445
I-Wheelbase	1066	1077
J-Reach	402	411
K-Stack	597	618
L-Maximum seat height	1010	1085
M-Minimum seat height	810	885
N-Total length	1790	1800
O-Handlebar height	1010	1010
P-Handlebar length	680	680

Fiido C21 user manual
Fiido X user manual
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Fiido C11 user manual
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Fiido M1 Pro user manual
Fiido T2 Longtail e-cargo user manual
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Fiido Kidz balance bike user manual
Fiido L3 user manual

Please note that for this brand your order can take up to 4-5 busines days to be processed for in stock e-bikes, and depending on the warehouse location, delivery can take a further 5-10 days. If your order is shipped from Europe your order may take longer than this - we don't control where your order is shipped from so any delivery details are our best estimates. We will always provide the latest information where available from the brands, this is also updated to the website. Once available we will forward tracking details once supplied by the brand.

If your order contains accessories (from the same brand) then these are typically shipped independently from the e-bike, accessories are normally shipped from China and can take anything from a few weeks for in stock, to months to arrive if out of stock. Other accessories stocked by our store will be shipped by ourselves from the UK. Once provided we will provide you with tracking details. We're not able to give estimates for when accessories are shipped or when they arrive in the UK. While we have contact with this brand it's not always possible to get prompt answers to questions due to language and time zone.

Please bear these details in mind when placing your order and please be prepared to wait for your order.

Warranty Approach

1. We generally replace parts instead of repairing them to minimize your waiting time.

2. The same warranty service is available whether you purchase from our official website, authorized offline stores, or officially partnered online platforms.

3. Parts that meet the warranty conditions outlined on this page will be fully covered at no cost.

4. Parts outside the warranty can still be repaired/replaced, but a fee will apply. For specific fee details, please contact support@fiido.com.

5. Incidental expenses during repair, such as substitute transport, fuel, or ride-sharing, are not covered under warranty.

Lifetime Technical Support

1. Our technical experts provide professional assistance with tailored solutions for complex issues.

2. 1-on-1 support: A dedicated support agent will handle all your inquiries, ensuring personalized assistance throughout.

3. This service is available anytime, regardless of your warranty status. (Note: After the warranty period, customers are responsible for the cost of replacement parts.)

What Qualifies for Warranty?

All conditions must be met simultaneously:

1. Products purchased from Fiido's official store or authorized resellers; items bought through second-hand sales or from unauthorized sellers are not covered under warranty.

2. Product/component is within the warranty period (see the table below).

3. Manufacturing flaws and inherent product issues, like material defects, are covered under warranty.

4. The warranty card is present and matches the product.

What Does Not Qualify for Warranty?

1. Failure of consumable or wear-and-tear parts, including:

- Brake pads, plastic components, spokes, rims, brake cables, and surface scratches.

2. Damaged wires or accessories with visible scratches or breaks.

3. Malfunctions caused by improper use, such as:

- Not following the User Manual for usage, maintenance, or adjustments.

- Unauthorized disassembly, repair, or modifications.

- Improper usage or storage.

4. Damage due to accidents.

5. Minor scratches or accessory damage sustained during shipping.

6. Repair costs from non-authorized repair shops are not covered.

Warranty Periods and Conditions for Different Components

Mechanical Components (Non-electrical and electricity-independent parts)
Components	Warranty Period	Warranty-Covered & Non-Covered Situations (This list is not exhaustive)
Frame	36 months	Covered: -Natural deformation -Open welds -Desoldering fractures -Manufacturing defects Non-covered: -Self-modification -Collision damage
Frame	36 months
Structural Components Fork, Handlebar, Stem, Seatpost	24 months
Power and Wheel Components Drivetrain and Shifting: Chainring, Chain, Cassette, Bottom Bracket, Shifters, Derailleurs Wheel Assembly: Hubs, Rims, Spokes Suspension: Shock Absorber	24 months	Non-covered: -Tire puncture from sharp objects -Damage to spare parts from collisions
Support and Safety Components Fasteners: Seat Clamp, Stem Clamp, Frame Clamp Tires and Saddle: Tires, Saddle Protection and Braking: Fenders, Safety Hook, Pedals, Brakes, Brake Discs, Brake Levers Kickstand	3 months	Non-covered: -Self-modification -Collision –Damage of parts and accessories -Man-made damages

Electrical System
Components	Warranty Period	Warranty-Covered & Non-Covered Situations (This list is not exhaustive)
Motor Components Motor, Hall, Bearing, Clutch	24 months	Covered: -Phase loss -Hall element burnout -Demagnetization -Abnormal bearing noise Non-covered: -Breakage -Water ingress
Battery Lithium battery	24 months	Covered: -Broken grids, -Lack of power storage -Capacity below 70% Non-covered: -Water ingress -Man-made damage -Battery left uncharged for over a month, leading to failure
Electrical Components
Charging: Charger, Main wiring harness Display and controller: Display, Controller	24 months	Covered: -Short circuit -Burnout -Performance failure caused by manufacturing faults Non-covered: -Water exposure -Disconnection –Man-made damages
Speed control: Speed control knob, Booster	24 months
Lights: Headlights, Taillights. Braking: Power-off brake levers, Switches	3 months

How to Claim Your Warranty?

Products purchased from Fiido's official website

1. Send product info to Fiido by clicking here.

2. After reviewing your claim, we will provide replacement parts and/or installation and adjustment instructions as needed.

Important Note: Any product returned without prior approval will not be accepted or covered by warranty.

Products purchased from stores or platforms other than our official website

Customers who purchase from our authorized dealers are entitled to the same warranty service, but the service must be handled through the dealer. For warranty service, please contact the platform or dealer where you purchased the product

For any further questions about the warranty, please contact us via support@fiido.com.

Assembly Service

If you prefer to have your bike shipped assembled and PDI checked then we have partnered with a specalist courier who can ship your bike from our workshop to your door. The bike will be assembles, PDI checked, charged and ready to ride!

Select when adding bike to basket.

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