Great company to buy from. Good and timely comms. Prompt delivery and responsive when resolving issues. Would buy from them again, without hesitation.
Iolo - Wales
Scunthorpe, UK
★★★★
Received a fantastic service from Matt, he answered all the queries before the purchase and helped with a query once the scooter was delivered! I highly recommend Horizon e-bikes and I wouldn’t look elsewhere in the future when I come to upgrade my mountain bike
Tim
Derbyshire, UK
★★★★★
Really great buying experience. The bike was sent off for delivery the same day I confirmed my order, email correspondence was very fast (thanks Matt!), and they partially assembled the bike for me. Would definitely recommend, especially for anyone looking to buy a Tenways bike living in London.
Bob
London, UK
★★★★★
5* star service. I recently bought estarli 28.8 pro from Horizon eBikes. Though I live in London, I went to Reading to buy my bike because one of my colleague recommended me Horizon eBikes and I wasn't disappointed, Matt is a such nice and helpful person. I was confused with accessories to buy along with the bike and he provided me a detailed list. The bike was ready, fully charged when I got there and I left there riding it. Reading is a such a beautiful place. Definitely recommend.
Anonymous, UK
UK
★★★★★
Horizon eBikes are top quality! Matthew was very helpful, friendly and the service was very quick and efficient! I commend and recommend them! 5 Stars!
Deen
London, UK
★★★★★
Simply amazing! I applied to buy a bike through the Green Community initiative and was surprised how easy it was with horizon! I got my bike within a week. Matt was particularly very helpful and I ended up buying more stuff such as an air pump on the day of the delivery. Highly recommend
Nitish
Wembly, London, UK
OUR CUSTOMER CARE GUARANTEE
✔️ Access to extensive spares ✔️ Cytech trained mechanics ✔️ Workshop facilities ✔️ UK backed warranty
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If you're local to us (Hare Hatch, Berkshire) then why not get in touch to arrange a visit?