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Testimonials

★★★★★

Great company to buy from. Good and timely comms. Prompt delivery and responsive when resolving issues. Would buy from them again, without hesitation.

Iolo - Wales
Scunthorpe, UK
★★★★

Received a fantastic service from Matt, he answered all the queries before the purchase and helped with a query once the scooter was delivered! I highly recommend Horizon e-bikes and I wouldn’t look elsewhere in the future when I come to upgrade my mountain bike

Tim
Derbyshire, UK
★★★★★

Really great buying experience.
The bike was sent off for delivery the same day I confirmed my order, email correspondence was very fast (thanks Matt!), and they partially assembled the bike for me. Would definitely recommend, especially for anyone looking to buy a Tenways bike living in London.

Bob
London, UK
★★★★★

5* star service.
I recently bought estarli 28.8 pro from Horizon eBikes. Though I live in London, I went to Reading to buy my bike because one of my colleague recommended me Horizon eBikes and I wasn't disappointed, Matt is a such nice and helpful person. I was confused with accessories to buy along with the bike and he provided me a detailed list. The bike was ready, fully charged when I got there and I left there riding it.
Reading is a such a beautiful place.
Definitely recommend.

Anonymous, UK
UK
★★★★★

Horizon eBikes are top quality! Matthew was very helpful, friendly and the service was very quick and efficient!
I commend and recommend them! 5 Stars!

Deen
London, UK
★★★★★

Simply amazing! I applied to buy a bike through the Green Community initiative and was surprised how easy it was with horizon! I got my bike within a week. Matt was particularly very helpful and I ended up buying more stuff such as an air pump on the day of the delivery. Highly recommend

Nitish
Wembly, London, UK

OUR CUSTOMER CARE GUARANTEE

✔️ Access to extensive spares
✔️ Cytech trained mechanics
✔️ Workshop facilities
✔️ UK backed warranty

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