Please note that for this brand your order can take up to 4-5 busines days to be processed for in stock e-bikes, and depending on the warehouse location, delivery can take a further 5-10 days. If your order is shipped from Europe your order may take longer than this - we don't control where your order is shipped from so any delivery details are our best estimates. We will always provide the latest information where available from the brands, this is also updated to the website. Once available we will forward tracking details once supplied by the brand.
If your order contains accessories (from the same brand) then these are typically shipped independently from the e-bike, accessories are normally shipped from China and can take anything from a few weeks for in stock, to months to arrive if out of stock. Other accessories stocked by our store will be shipped by ourselves from the UK. Once provided we will provide you with tracking details. We're not able to give estimates for when accessories are shipped or when they arrive in the UK. While we have contact with this brand it's not always possible to get prompt answers to questions due to language and time zone.
Please bear these details in mind when placing your order and please be prepared to wait for your order.
This brand are not based in the UK, we deal direct with the company in China. As there are no staff or offices in the UK (just warehouse space) they are able to offer low prices due to low overheads. Any warranty claim or parts are shipped from China. Warranty options vary, it's often possible for parts and instructions to be sent to the customer for the customer to fit. Or we can have the parts sent to us and we can fit them. Please note you would need to arrange for the bike to be dropped off at our Berkshire base, or contact us for e-bike couriers who can collect and delivery your bike for you.
Mid-drive motor
Shimano 7 speed
Colour Display
Indicators





