HX X9 Max Electric Scooter | 20.8Ah
KEY FEATURES
✅ Removable 36V or 48V battery: can be charged in or out of the scooter
✅ Max Speed: 20-25mph*
✅ 500W or 550W rear drive motor
✅ Suitable for inclines & heavier riders
✅ Front & Rear Disc Brakes: with front & rear brake levers
✅ Extra Wide Footplate: allowing both feet be facing forward
✅ Wide 10” vacuum tyres: no inner tunes
✅ Foldable Design: easy to transport
✅ Safety features: front & rear lights, front & rear disc brakes
✅ Ready to use: every scooter checked/setup before delivery
Available to pre-order only, new stock arriving October 2022, X9 10.4Ah version in stock
With the same high build quality as with the X8 electric scooters, one of the world's largest electric scooter manufacturers HX have now released the HX X9.
Aimed at users who are looking for greater range, a higher top speed and improved climbing ability, but with the usual HX design and build quality.
As with previous models the X9 also has a removable battery, that can be charged in or out of the scooter.
The Horizon HX X9 is available with 4 battery/motor configurations:
X9: 36V, 10.4Ah, 500W
X9 Plus: 36V, 15.6Ah, 500W
X9 Max: 36V, 20.8Ah, 500W
X9 Pro Max: 48V, 15.6Ah, 550W
The X9, X9 Plus and X9 Max are powered by a 850W, 500W ave. power motor, and the Pro Max is powered by a 1,100W, 550W ave. power motor.
With the increase in weight and speed more stopping power is required, so the X9 has been equipped with front and rear disc brakes, front ABS and rear fender (mudguard) foot brake.
The HX X9 requires minimum assembly, 6 torx screws to fit the handle bar to the stem. The scooter is supplied with a torx key, however we recommend using a long handled torx key or electric scooter (with suitable tip).
- Removable Battery 20.8Ah: can be charged in or out of scooter
- 3 speed modes, with max speed 22mph (35-40km/h)
- Range: up to 56miles*
- Cruise Control
- Wide 10" wheels with pneumatic tyres
- Quick folding design for easy transportation
- IPX4 waterproof rating, visit here for further details
- Quadruple braking system with front & rear disc brake and E-ABS front brake
- On board computer for speed, battery monitor and cruise control
- LED front & rear lights
- UK based warranty. No need to ship back to manufacturer
- UK Stock with UK charger
- Free Shipping from UK
* lowest speed setting, flat road, dry conditions, continuous use. Real world conditions (i.e. stop/start) on fastest speed setting on undulating road typically 50-60% of manufacture's figures. Learn more
United KingdomPowerful and stable - I would like to have a suspension on it to make it perfect
Even though it has weals 10 inch - it is wider than usual 10 inch. the only thing I would change in it is add suspension as with it max speed a bit scary to get in road gaps
Horizon Micromobility
Thank you so much for your review. We're so glad you're enjoying your scooter. We do find that with the 10" wheels and extra wide tyres the ride is better than some scooters that do have suspension and smaller wheels. all the best The Customer Services Team
United KingdomPowerful, stable - much better than standart scooters till 350 pounds
Powerful, stable - much better than standart scooters till 350 pounds
Horizon Micromobility
Thank you very much for your review. It's great you're enjoying the X9. all the best The Customer Services Team
United KingdomGreat price, amazing scooter
Great price, amazing scooter
Horizon Micromobility
Hi Anthony, Thanks for the review, we're so glad you're enjoying the X9 all the best The Customer Services Team
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Are spares available for the X9?
Yes, we stock spares for the X9 scooter, these are listed under the Spares menu item listing
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Is the Max the model with largest battery?
Yes the max has the latgest (20.8Ah) battery. The differences between the models are that the X9 Std has 36V, 10.4Ah battery, X9 Plus 36V, 15.6Ah, X9 Max 36V, 20.8Ah, these all have 500W motor, the X9 Pro Max has 48V, 550W motor and 15.6Ah battery.
This product is covered by a limited, 24 month warranty.
The warranty includes manufacturing defects in materials of the main chassis, stem, handlebar, deck and forks for a period of up to 24 months.
Warranty claims are not valid on consumable items, and items subject to ware and tear such as inner tubes, tyres, cables, mudguards, bearing etc.
Electrical components are covered by manufacture’s 6 months warranty.
Batteries deterioration is not covered by the warranty, battery warranty is 6 months.
The warranty is back to base so if required cost for transportation to/from Horizon Micromobility is at customer's expense. We can arrange for courier collection/delivery if required.
If a fault occurs during the first 6 months then parts and labour are included, if a fault occurs between 6-24 months then parts are included but not labour.
As with any vehicle electric bikes and electric scooters will require a certain amount of basic maintenance in order to keep them in good working condition. Failure to perform basic maintenance can lead to product failure that will invalidate the warranty. Basic maintenance includes, but is not limited to:
Regular (i.e. weekly) tyre pressure checks and tyre condition checks
Regular (i.e. weekly) brake cable, brake pad and operating checks
Regular (i.e. weekly) cleaning
Regular (i.e. monthly) lubrication of moving components
Regular (i.e. weekly) check for loose screws and bolts
Please contact us if further details are required.
Warranty claims are only valid to original owner. Order number, email address and postcode will be required to validate the order.
Any product returned under a warranty claim will be rejected if product shows obvious sign of neglect or misuse. Such signs could include, but aren't limited to physical damage such as dents, scratches, broken parts unrelated to claim reason, water damage.
Warranty claims are not valid for water damage unless advertised as waterproof.
Warranty claims are not valid if product has been modified.
Warranty claims are not valid on consumable items, and items subject to ware and tear such as inner tubes, tyres, cables, mudguards, bearing etc.
Batteries deterioration is not covered by the warranty, battery warranty is 6 months.
Parts damaged by the user are not covered by this warranty.
If you have an issue with your purchase please contact us at: helllo@horizonmicromobility.com We may ask you to send us evidence of the issue with photos and videos. We will then assess the claim and decide on next steps.
Depending on the issue we may request for the entire product or faulty part to be returned to us for repair or replacement.
Where a repair can be achieved by replacing a faulty part then we may send out a replacement part or we may request the faulty part is sent to us before a replacement part is sent. If appropriate then we may also supply fitting instructions and/or video.
If customers wish Horizon Micromobility to fit the replacement part then we will do so without cost for labour or parts. Customers would be liable for carriage (both ways) in this instance, or the product can be dropped off at our Berkshire premises.
If sending a e-scooter or e-bike back then the original box and packaging must be used. If this is no longer available then boxes can be purchased from sites such as https://www.packingboxes.co.uk/bicycle-bike-boxes or from your local bike shop. Customer's are liable for return carriage, if warranty claim is then successful carriage will be refunded.
Once we receive the product back the claim will be accessed. If product shows physical signs of damage, scratches, broken parts then the claim will be rejected and the customer contacted to arrange collection.
We cannot accept responsibility for any damage caused by improper packaging or during shipping.
After the first six months from the original date of purchase, you will need to show the fault was present at the time of purchase. The customer is responsible for paying for shipping charges for any damaged or defective product or component.
Valid for purchases since 13/09/2022, previous warranty details available here
We offer a no quibble 30 day refund policy.
Free next day delivery, see shipping policy for more details
